top of page

Rise of the Quick-Service Restaurant: Labor Needs on the Rise

With us, you can explore possibilities to create a meaningful career in the QSR industry.

Hiring Restaurant Staff

We've all heard about the rise of the quick-service restaurant (QSR) industry, but you might not realise how big it's gotten. The global QSR market is estimated to be worth $683.4 billion, with projections of $848.35 billion by 2025.

This expansion, along with the innovation and convenience it provides consumers, is having a significant impact on the workforce and labour needs of QSRs around the world. QSRs are looking for more diverse backgrounds and multifaceted skill sets to fill open roles due to increased demand for staff to accommodate their growing customer base.

In this article, we're going to take a look at Chaatwich—a proudly veg brand established in 1986 to provide delicious desi fast food for vegetarian and jain food lovers—and see how they've successfully met their labor needs amidst a rapidly changing marketplace.

What Is a Quick-Service Restaurant?

One of the most popular food concepts today is the quick-service restaurant (QSR). These restaurants provide quick, convenient meals at reasonable prices, making them an excellent choice for busy people with limited time. QSRs typically offer both dine-in and takeaway options, as well as limited table service, such as buffets or self-service stations. Fast-food restaurants such as McDonald's, Burger King, and Chaatwich, as well as other types of restaurants such as Subway, Chipotle, and Panera Bread, are examples of popular QSRs.

QSRs have grown in popularity due to their convenience and affordability, which appeals to both budget-conscious families and those looking for a quick bite to eat on the go. Because QSRs are becoming more popular, there is a greater demand for workers to staff them. Chaatwich, for example, recently announced the hiring of 100 new employees in response to increased demand for their services.

This surge in labour demand is expected to continue in the near future as more quick-service restaurants open across the country. People looking for work in this industry can be confident that there are numerous opportunities available, ranging from working behind a counter taking orders or cooking food to cleaning tables and washing dishes.

Growth of the QSR Industry

For years, the quick-service restaurant (QSR) industry has been steadily growing and shows no signs of slowing down. According to the National Restaurant Association, the industry will employ more than 15 million people by 2027, an increase of more than four million from 2016.

What is causing this expansion? With more people dining out than ever before due to higher disposable incomes, changing food preferences, and changing lifestyles, the demand for QSRs will only increase. Furthermore, with the rise of new restaurant concepts such as food halls and fast-casual restaurants, customers can expect greater variety in the emerging QSR market.

As a result, QSRs are not only looking to expand their current staffs, but also to hire new employees to meet customer demand. This means that those looking for good job opportunities in the restaurant industry should take advantage of the numerous opportunities available.

Labor Demand in the QSR Sector

Prior to the pandemic, rapid advances in technology and automation, combined with increased competition in the quick-service restaurant (QSR) industry, drove labour demand. With the pandemic affecting on-premise sales, QSRs have shifted their focus to take-out orders and delivery, creating new opportunities for labour ranging from food prep workers and delivery drivers to customer service representatives. This shift has had a positive impact on the sector's growth and labour demand.

What distinguishes Chaatwich is its commitment to providing a pleasant working environment and flexible work schedules that employees value. Chaatwich offers jobs that are rewarding. This makes us an appealing option for those looking for QSR job opportunities. Rising consumer demand for takeaway food has increased labour demand in the QSR industry overall. According to recent industry studies, this trend will only continue as more consumers turn to convenience foods and services like delivery apps and quick takeaway restaurants like Chaatwich.

The Benefits of Working in QSR

The quick-service restaurant (QSR) industry has experienced steady growth over the last five years, with no signs of slowing down. As the QSR industry continues to expand, this means labor demands are on the rise. So what does this mean for those looking for job opportunities in QSRs?

Increased Opportunities

The positive outlook for the QSR industry means more job security; more and more positions are becoming available in restaurants with increasing demand to fill vacancies. With restaurant chains growing and expanding throughout the country, there is plenty of opportunity for job seekers to gain employment with a variety of companies.


QSRs offer a wide range of benefits from flexible work schedules to competitive salaries. Whether you're looking for fast-paced work, experience in customer service or are in need of a temporary job—quick-service restaurants offer something for everyone, including managerial positions and other specialized roles.

Good Pay & Benefits

The good news is that QSR workers can expect competitive wages, depending on their experience and location. Some companies even provide medical insurance and other benefits depending on an individual's hours worked and position held.

For those who want to benefit from the rise of the quick-service restaurant industry, it pays to stay informed about the latest labor trends within this fast-growing sector. With so many opportunities in sight, working at a QSR is a great choice when it comes to finding both short and long-term employment.

Training and Development Opportunities at Chaatwich

The rise of the Quick-Service Restaurant industry has resulted in a significant increase in labour demand. Chaatwich is proud to provide a variety of training and development opportunities to help our employees achieve their career objectives.

We provide the following benefits to our employees:

  • On the job training for new hires

  • Skill-based training for existing staff

  • Mentoring and coaching programs

  • Cross-functional training at all levels of the organization

  • Individual career plans with tailored guidance from our experts

At Chaatwich, we firmly believe that our most valuable asset is our workforce. As a result, we've created a number of initiatives to keep them informed about the latest trends and technologies in the Quick-Service Restaurant (QSR) industry. Our comprehensive training programme includes seminars, workshops, and other educational opportunities to help them further develop their knowledge and abilities. Furthermore, we ensure that each employee has access to a wealth of resources to help them grow in their role. We also provide competitive wages, flexible scheduling, and competitive benefit packages, among other things.

Future Trends for the QSR Industry

The future of the quick-service restaurant industry appears bright, as labour demands are expected to rise further. According to a National Restaurant Association report, the number of people employed in quick-service restaurants is expected to increase by 1.7 million over the next decade, outpacing the overall job market growth rate.

To stay ahead of the competition, QSRs should focus on attracting top talent by offering competitive wages, benefits packages, and opportunities for advancement — all of which will aid in their employee recruitment efforts. As more customers turn to fast food for convenience, quick-service restaurants will be an important part of our economy for many years to come, which means there will be plenty of job opportunities for those who want to work in this expanding industry.


From fast-food joints to quick-service restaurants, the industry of food delivery is booming right now—and it doesn't look like it's going to slow down anytime soon. With a variety of opportunities in both the short and long term, there has never been a better time to explore job opportunities in the quick-service restaurant industry in India. We at Chaatwich, a leading QSR, are proud to be part of this growth and are eager to provide you with a great experience. With us, you can explore possibilities to create a meaningful career in the QSR industry. So, why wait? Get in touch with us today to join the Chaatwich family!

28 views0 comments


bottom of page